Cookie Policy

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

How We Use Cookies

ClearPass uses cookies to:

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled:

Session Management: Maintain your login session and security
Security: Protect against cross-site request forgery and other attacks
Load Balancing: Distribute traffic across our servers efficiently

Analytics Cookies

These cookies help us understand how visitors interact with our website:

Usage Statistics: Track page views, session duration, and user paths
Performance Monitoring: Identify slow-loading pages and technical issues
A/B Testing: Compare different versions of pages to improve user experience

Functional Cookies

These cookies enhance your experience on our website:

Preferences: Remember your language and region settings
Form Data: Save partially completed forms
Chat Support: Enable our customer support chat functionality

Marketing Cookies

These cookies are used to deliver relevant advertisements:

Targeted Advertising: Show ads relevant to your interests
Conversion Tracking: Measure the effectiveness of our marketing campaigns
Social Media Integration: Enable sharing on social platforms

Types of Cookies We Use

Cookie Name | Purpose | Duration | Type | |-------------|---------|----------|------| clearpass_session | User authentication | Session | Essential | clearpass_csrf | Security protection | Session | Essential | clearpass_prefs | User preferences | 1 year | Functional | _ga | Google Analytics | 2 years | Analytics | _gid | Google Analytics | 24 hours | Analytics | clearpass_marketing | Marketing preferences | 1 year | Marketing |

Third-Party Cookies

We work with trusted third-party services that may set their own cookies:

Google Analytics

Purpose: Website analytics and performance monitoring
Data Collected: Page views, session data, user interactions
Privacy Policy: https://policies.google.com/privacy

Intercom

Purpose: Customer support chat functionality
Data Collected: Chat messages, user identification
Privacy Policy: https://www.intercom.com/legal/privacy

Stripe

Purpose: Payment processing and fraud prevention
Data Collected: Payment information, transaction data
Privacy Policy: https://stripe.com/privacy

Managing Your Cookie Preferences

You have several options for managing cookies:

Browser Settings

Most web browsers allow you to:

View cookies stored on your device
Delete existing cookies from your browser
Block future cookies from being set
Set preferences for specific websites

Our Cookie Preference Center

You can manage your cookie preferences by clicking the "Cookie Settings" link in our website footer. This allows you to:

Accept or reject different categories of cookies
View detailed information about each cookie
Update your preferences at any time

Opt-Out Tools

For marketing cookies, you can use industry opt-out tools:

Digital Advertising Alliance: http://optout.aboutads.info/
Network Advertising Initiative: http://optout.networkadvertising.org/
European Interactive Digital Advertising Alliance: http://youronlinechoices.eu/

Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly:

Login Issues: You may need to log in repeatedly
Lost Preferences: Your settings and preferences won't be saved
Reduced Functionality: Some interactive features may not work
Analytics: We won't be able to improve our website based on usage data

Mobile Applications

Our mobile applications may use similar technologies to cookies:

Device Identifiers

Advertising ID: Used for targeted advertising (can be reset in device settings)
Device Fingerprinting: Used for fraud prevention and security

Local Storage

App Preferences: Store your app settings and preferences
Offline Data: Cache data for offline functionality
Session Data: Maintain your login session

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

Email notification to registered users
Website banner announcing policy updates
Updated "Last Modified" date at the bottom of this policy

Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@clearpass.com
Address: ClearPass Inc., 123 Privacy Street, San Francisco, CA 94105
Phone: +1 (555) 123-4567

You can also use our Cookie Preference Center to manage your cookie settings at any time.

Last updated: January 1, 2024